A quick glance through the online search results can lead you to think that air conditioning repair professionals are a dime a dozen, but how do you really know that the person you’re calling is a professional? Your HVAC system is the heart of your home, controlling not just the comfort of your family but also, in a very real sense, their health and safety. Since improperly installed or poorly functioning HVAC systems can lead to problems with everything from carbon monoxide to mold, it’s imperative that you know how to evaluate your service technician. Here are some things to look for:
How long has your HVAC professional been in the business? What kind of jobs have they done before? Here at Phoenix HVAC we are proud to say that we’ve been in business since 1997, and our technicians are highly trained and certified. We are happy to discuss with you what’s involved in certification at any time, and we don’t advise you to trust your system to anyone without proper training.
If your HVAC company says that it’s licensed or certified, you should ask: licensed or certified in what? Any company that isn’t willing to tell you should set off a red flag. Many states maintain websites where members of the public can look up licenses for professionals (such as certain HVAC professionals that might be also licensed as plumbers or to work with gas lines), and your HVAC company should be able to explain any certification that it holds, enabling you to look it up online later. That way, you know you’re getting excellent service, not just paying for fancy words in an advertising campaign.